If you have questions about your application after it has been submitted, you must contact the tax authorities in the country from which you are applying for a VAT refund. Find the address on the Vat Refund Contact Points (www.ec.europa.eu) page. Please state the reference number of your application.
List of application rejection codes
You may risk that your application for a VAT refund in another EU country is either rejected or only partially approved. The reply you receive to your application may contain a number of codes explaining the reason for the rejection in the other country.
In the event of a complete rejection of your application for a VAT refund, you may receive the following codes:
01 = Application period is invalid.
02 = The amount applied for is below the minimum amount for the period.
03 = Business codes must be written as NACE codes. A NACE code is the same as the sector code for your business. You can find the sector code on the registration certificate for your business issued by the Danish Business Authority (Erhvervsstyrelsen) or at www.datacvr.virk.dk/data (virk.dk).
04 = Bank details are not recognisable, are incorrect or are incomplete.
05 = The reported business activities require that a pro rata rate be fixed. A pro rata rate states whether the business’s right of deduction for VAT is 100% or less (partial right of deduction).
06 = It appears that the applicant has supplied goods or services in the country from which a VAT refund has been applied for and that the applicant is not covered by the statutory exemption defined in Article 3 of Council Directive 2008/9/EC of 12 February 2008.
07 = The applicant is registered for VAT in the country from which a VAT refund is applied for.
99 = Other.
In case of rejection of an application for a VAT refund for a single purchase (partial approval):
20 = The invoice or import document has already been processed in another VAT refund application.
21 = The currency used is not the national currency of the country from which a VAT refund has been applied for.
22 = The type of goods and services must be specified.
23 = The type of goods and services must be clearly stated in the application when code ‘10’ is used.
24 = The purchase of goods and services was not made in Denmark.
25 = The item has not been imported into Denmark.
40 = The supplier’s VAT registration number or tax registration number is unknown or was not active for the specified date.
41 = The supplier’s name and address do not correspond to the VAT registration number or tax registration number provided.
42 = The information provided about the supplier is different from the information specified in the import/invoice document.
60 = A copy of the import/invoice document is required.
61 = The original requested import/invoice document was not submitted in due time.
62 = The import/invoice document appears to be a forgery.
63 = The import/invoice document is illegible.
70 = Requested supplementary information has not been submitted on time.
80 = The information provided is incorrect in relation to the information provided by the competent authority in the country in which the applicant is established. A pro rata rate states whether the business’s right of deduction for VAT is 100% or less (partial right of deduction).
81 = The tax base or/and tax amount specified in the request is not that stated in the import/invoice document.
82 = The amount applied for does not correspond to a paid VAT (the application is not for the VAT amount stated in the invoice).
83 = The type of goods and services does not entitle the applicant to a VAT refund in connection with the stated business activity.
84 = The classification code or sub-code does not match the supplied service/item specified in the import/invoice document.
85 = The deductible VAT amount is limited to a given percentage based on the stated type of goods and services.
95 = The application has only been partially processed - not a final decision.
99 = Other.