Personal data in the contact form in E-tax (TastSelv)

We process your personal data because you have contacted us via the digital contact form in E-tax (TastSelv). Based on your inquiry, we assist you with matters related to taxes, duties (including customs), property assessment, public debt collection, or registration of motor vehicles.

We may compile information about you for the development of IT systems when it is necessary for our official tasks. When developing IT systems, this applies, for example, to the use of artificial intelligence (AI). Compilation covers existing data in our IT systems only.

You can read more about our official tasks and the compilation options in the sections The purpose of the processing of personal data and Legal basis for processing at skat.dk/en-us/security/privacy-policy/personal-data.

If you have questions about the processing of your data or wish to exercise your rights, you are welcome to contact us.

If your inquiry concerns taxes and duties, you can contact the Danish Tax Agency (Skattestyrelsen):

• by phone: (+45) 72 22 18 18. You can find our opening hours at  skat.dk/contakt
• via our website: skat.dk/tastselv
• by post:
  Skattestyrelsen
  Nykøbingvej 76, Bygning 45
  4990 Sakskøbing
  Denmark

If your inquiry concerns motor vehicles (vehicle registration), you can contact the Danish Motor Vehicle Agency (Motorstyrelsen):

• find the correct phone number at motorst.dk/contakt
• via our website: skat.dk/tastselv
• by post:
  Skattestyrelsen
  Nykøbingvej 76, Bygning 45
  4990 Sakskøbing
  Denmark

If your inquiry concerns property assessment or property tax, you can contact the Danish Property Assessment Agency (Vurderingsstyrelsen):

• by phone: (+45) 72 22 16 16.  You can find our opening hours at  vurderingsportalen.dk/kontakt
• via our website: vurderingsportalen.dk/kontakt
• by post:
  Vurderingsstyrelsen
  Nykøbingvej 76, Bygning 45
  4990 Sakskøbing
  Denmark

If your inquiry concerns customs, you can contact the Danish Customs Agency (Toldstyrelsen):

• by phone: (45) 72 22 12 12. You can find our opening hours at tolst.dk/english
• via our website: skat.dk/tastselv
• by post:
  Toldstyrelsen
  Nykøbingvej 76, Bygning 45
  4990 Sakskøbing
  Denmark

We only process the personal data for which we have a legal and professional processing purpose and which we deem necessary to perform our regulatory tasks. For a specific case, we may process the following types of general personal data about you:

• Identification details such as name, address, CPR number, or CVR number.
• Financial and business-related information, including income and assets.
• Existing tax and duty-related matters relevant to your inquiry.
• Family and housing information.

If you or your representative have submitted sensitive personal data in your message to us in E-tax (TastSelv), we will also process these. Sensitive personal data may include health information, trade union membership (for deduction purposes), or religious beliefs (for church tax purposes).

We process your personal data in accordance with Article 6(1)(e) of the General Data Protection Regulation (GDPR) and your CPR number under Section 11 of the Danish Data Protection Act.

If you or your representative submit sensitive personal data, we also process these under Article 9(2)(f) of the GDPR.

Special legislation

Our official tasks are primarily outlined in Section 1 of the Danish Tax Administration Act, which states that we are responsible for administering tax and duty legislation. Our guidance is based on our duty to provide advice under Section 7 of the Danish Public Administration Act in conjunction with our statutory authority.
Our authority to combine data for the development of IT systems is stipulated in Section 67a of the Danish Tax Control Act.

In some cases, you have an obligation to provide information about your tax and duty matters, as stated in Section 2 of the Danish Tax Control Act. If you do not meet this obligation, your tax or duty assessment may be incorrect, or we may have to make an estimated tax assessment. If you deliberately or grossly negligently provide false, misleading, or incomplete information, this may result in a fine or imprisonment.

We may disclose personal data to the following recipients and categories of recipients:

• Other citizens and businesses, when we are required to do so. For example, we may need to disclose information to others, such as your spouse, to justify a decision or in response to an access to documents request.
• Other public authorities, when we deem that the information is significantly relevant to another authority’s tasks or when we are legally obligated to share it. This may include: the Danish Police, the Danish Tax Appeals Agency (Skatteankestyrelsen), the Ministry of Taxation’s department, the Danish courts, Udbetaling Danmark, municipalities, foreign tax authorities, Statistics Denmark.

Currently, we do not delete information processed in relation to messages sent via E-tax (TastSelv). This text will be updated when a retention period has been determined.

We are required to retain your information until storage is no longer necessary for conducting compliance checks and documenting our decisions. This ensures that you can object to decisions, file complaints, or take legal action. We are also obligated to retain your data for archiving purposes.

In certain cases, we may transfer personal data to third countries in connection with double taxation agreements and other international agreements.
You can read about the legal basis for such transfers under the section Is data transferred to non-EU/EEA countries (third countries)? at skat.dk/personal-data.

When we process personal data about you, you have the right to:

• Have incorrect information corrected.
• Gain access to our processing of your data, including receiving a copy.

In some cases, you also have the right to:

• Have your data deleted or request that our processing be restricted.
• Object to our processing of your data.

To exercise your rights, please contact us. See the section Need to contact us?.

If you have general questions about data protection, you are welcome to contact our Data Protection Officer (DPO).

You can contact the DPO in the following ways:

• by email: DPO@sktst.dk
  We recommend that you do not send your CPR number or other confidential and sensitive personal data via unencrypted email to the DPO.
• by post: Skattestyrelsen, Attn. Data Protection Officer (DPO), Hannemanns Allé 25, 2300 Copenhagen S, Denmark.

You have the right to lodge a complaint with the Data Protection Agency (Datatilsynet) if you are dissatisfied with how we process your personal data.

You can read more about how to complain to the Data Protection Agency at Datatilsynet.dk.

In addition to this text, you can find more information about the Danish Tax Agency’s processing of personal data at skat.dk/personal-data.